FAQ

What are your candles made of? 

For base and decoration of our taper candles we use stearin wax which is a sustainable replacement to paraffin. Stearin wax candles burn without dripping and do not produce harmful fumes while burning. 

Scented candles are made of soy wax. 

Under every product description you can see what type of wax particular candles are made of. 

 

What is a delivery time in and outside of Denmark? 

In Denmark fulfillment time is 1-2 business days and delivery time 1-2 days. We are delivering with DAO in the country. 

Delivery time in EU/  USA / Canada 4-5 days and Australia 7-10 days.   

 

I would like to become a retailer, do you provide wholesale orders? 

Yes, we create wholesale orders to boutiques, interior shops, online shops and bigger chain of stores.

Write to us through contact form "B2B/Become a retailer" to receive a product catalogue and a price list. Remember to add your shop information such as website or instagram link so we can see where where our candles are going to. 

 

Can we visit your official shop? 

Yes, we are open Monday- Friday 09:00-17:30

Adress is: Grøntoften 8 kld.tv 2870, Dyssegård 

*Please follow our instagram account @nordtrice regarding weekend openings as we are opened 11:00-15:00 in busy weeks. 

 

Do you offer candle workshops?  

We do not offer candle workshops either in house or online. 

 

What kind of payment forms do you take? 

We accept only payments with ;Dankort, Visa, Mastercard, Visa Electron and payment forms available through the checkout. 

 

Can I place an order for custom candles?

We are open to all kinds of creative projects and inquiries.

If you want to order candles for special events, such as weddings, confirmations, Christmas Eve. Then you are more than welcome to write to our email: nordtrice@gmail.com. We will then send you a catalogue and pricing.

For custom candles, we have a minimum order of 40 candles. The price is calculated and adjusted according to the scope of the project.